Term and Conditions

Terms and conditions

  • In case of No-Show, no amount will be refunded to the User.
  • Replacement Vehicle shall be provided within a city limits only (Subject to availability of similar segment in the city) in all such cases where in a Vehicle develops mechanical error.
  • Extra Hours will be applicable over the basic package selected by the renter.
  • Parking and toll charges to be borne by the customer. On Extra Usage the cost of Extra hour and/or Extra KMs will be charged.

Cancellation Charges

  • Cancellation made more than 3 hours before the duty reporting time would be NIL.
  • Cancellation within 3 hours before dispatch or no show once the car has left the garage: Half day (4hr/40kms).

Refund Policy

  • Refunds will be made within 4-5 working days after cancellation upon payment as per the cancellation policy.
  • One can cancel your booking through website, Cancellation charges will be applicable as per cancellation policy
  • Cancellation made more than 24 hours before the booking start time, no cancellation charge will be applicable.

Privacy Policy

  • This Privacy Policy is an electronic record in the form of an electronic contract formed under the information technology act, 2000 and the rules made thereunder and the provisions pertaining to electronic documents / records in various statutes as amended from time to time. This Privacy Policy does not require any physical, electronic, or digital signature.
  • This Privacy Policy is a legally binding document between you and WOW Car Rentals (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on or by the use of the website, mobile applications, services or by other means) and will govern the relationship between you and WOW Car Rentals for your use of the website or services (defined below). This Privacy Policy shall be read together with the respective Terms of Use or other terms and conditions of WOW Car Rentals.